Chefsline
About · Chefsline

A warmer kind of delivery.

Chefsline is a London-built delivery platform for independent kitchens — better economics for restaurants, fairer pay for riders, and a properly hot dinner for you.

Last updated: 10 April 2026Effective: TodayPlain-English summary: at the top of every section

Our story

In short: Three friends who kept getting cold curries decided to build a warmer kind of delivery.

Chefsline started in a Shoreditch kitchen in 2024, when our founders spent a month eating nothing but takeaway and realised two things: the food was great, but everything around it — tracking, refunds, rider pay, restaurant margins — felt like an afterthought.

We built Chefsline to put the meal first: fewer hops between kitchen and door, fairer economics for restaurants, and software good enough that you barely notice it's there.

What we're here to do

Independent restaurants lose 20–30% of every order to most marketplaces. Riders take home even less. Customers wait in uncertainty. We think that's the wrong trade.

Our job is to pick the boring, unglamorous work — routing, batching, payments, dispute handling — and do it so well that the money goes back where it belongs: to the people cooking and the people delivering.

What we believe

Warm over fast. Speed matters, but a hot bag of food at the right door beats a cold bag at the right minute.

Restaurants are the product. We're the delivery layer. If a restaurant can't make money on Chefsline, nothing else matters.

Boring where it counts. Payments, refunds, allergen data — all the things you only notice when they go wrong — get the same attention as the flashy stuff.

Local, on purpose. We build for neighbourhoods first. The corner chippy should be as reachable as the chain.

The team & where we work

Chefsline is headquartered at 4 Princelet Street, London E1 6QH. We're about 40 people across engineering, operations, design, and partner success — half of us within walking distance of the office, half working remotely across the UK and EU.

We're backed by a small group of angel investors and founders from the UK restaurant and logistics industries who share our “warm over fast” view.

Press & media

For press enquiries, interviews, and brand assets, head to the newsroom or email press@chefsline.co.uk. We reply within one working day.

Still have questions?

Our team replies in under 4 hours, every day from 8am to midnight UK time.

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